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Are You Sure Equipment is Safe and Operating Efficiently?
Your client's equipment may not be getting as much protection from the UPS as you might think.

This shows a rack-mount UPS installed
This shows a rack-mount UPS installed (bottom of the vertical rack) to protect sensitive telephone and computer systems. The graphic on screen shows UPS status.
Good utility power — UPS off
Good utility power — UPS off. Here is good utility power, supplied at 120V. All meters read the same because the line-interactive UPS does not have to use battery power, and the double-conversion UPS is rectifying the incoming power to the stated 120V output.
Power Outage situation
Power Outage situation. Most companies purchase UPS to ensure against a power outage. The power meters show that the line-interactive UPS which is drawing power from its batteries, is supplying the protected load with roughly 100 of the 120 Volts, while the double conversion UPS supplies a constant 120V.
Sag condition
Sag condition occurs when incoming power is supplied at less-than-the-normal 120V supply, which can happen when there is a sudden demand for power. The UPS supplies power from its batteries at roughly 100V rather than the 120V, which was supplied as nominal. If this occurs frequently, line interactive UPS will often revert to battery, resulting in premature battery failure. The double conversion meter shows a 120V output, which can be accomplished without going to batteries since the unit is creating its own clean sine wave.
Swell condition
Swell condition happens when the incoming line voltage is more than anticipated — this occurs when there is a sudden excess of power such as at the end of the day when equipment and computers are powered down. When this occurs, the line interactive UPS passes the power directly through to the protected load, so that protected equipment can see spikes in power causing problems. The meter for the double conversion UPS, which is creating its own clean, steady power, shows a constant 120V output.

As business assets are becoming increasingly digitized, businesses rely more heavily on computers and other essential electronic equipment. An untimely power outage can be a real headache—or worse—causing lost data, scrapped parts, patient discomfort and more. Uninterruptible Power Supplies (UPS) are often used to protect sensitive downstream equipment from power fluctuations and outages. At least that is the plan. In reality, depending on the UPS technology employed, the protection may not be what you think—leaving businesses with less protection than they bargained for.

There are multiple UPS technologies available, but this article will focus on two technologies: line-interactive and online-double conversion. While they both do the same types of things—for example, provide back-up power to shut down systems—how they achieve these can have significant impact on the business assets they are designed to protect.

What's my line?

Line interactive UPS technology (also called single conversion) is the less expensive of these two technologies, and that is one reason why it is also the most common. Think of this type of UPS as "batteries in a box." This technology monitors the incoming line voltage and supplements it with battery power when the voltage drops below a certain level. Line interactive designs may include a tap-changing transformer, which adds voltage regulation by adjusting transformer taps as the input voltage varies. The transfer time, which is inherent with the line-interactive methodology, is typically four to six milliseconds; a period that is noticeable to both human observers and, more importantly, downstream sensitive electronic equipment.

Online UPS technology (also called double conversion) takes the incoming utility alternating current (AC) and converts is to direct current (DC), which charges the batteries. The direct current is converted back to AC, hence "double conversion," which is supplied to the protected load as clean power at the desired voltage. Because the inverter is always connected to the output of the UPS, the double-conversion technology produces a clean sine wave and also reduces harmonics, which further protects downstream equipment. Dropping the incoming voltage does not cause activation of the transfer switch (to batteries) because the input AC is not the primary source—it is the backup power source. An input power failure, therefore, does not cause a transfer so there is no transfer time.

With this understanding. let's look at some common situations and how each technology handles them. In our examples, we'll assume that the incoming line voltage is nominally 120V, though the scenarios could be presented for any line voltage, including 220, 240, 480 and others.

Power outage

A power outage is perhaps the most common reason why companies install UPS systems—they want to be protected in case of an emergency.

So what happens when the incoming line voltage drops? With a line interactive UPS the batteries switch on, providing power to the protected load. The time provided by the batteries is dependent upon such factors as how many batteries are available (or how the UPS is sized relative to the protected load) and the condition of the batteries.

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